Universal Bikes

For this growing bike retailer, we created it's first ever digital footprint by building a website and generating some compelling copy to enable them to rank higher in search engines amidst a competitive local market.

What did we do?

Nestled in the heart of West London, Universal Bikes is a retailer offering a great range bikes, cycling related services and repairs. It's renowned for its expertise and service. Despite their offline success and community reputation, Universal Bikes faced a growing competitive landscape and no digital presence to attract new customers, - until we stepped in.

Digital Strategy

Following several meetings and diving deep into their goals for the future, we started to establish a strong digital strategy for Universal Bikes. Being in an active community with many cyclists, Universal Bikes wanted to establish an online presence that would allow them to be findable by their clientele. Up until this point, they had relied on passing trade or word of mouth, hardly featuring online. A strong and compelling website was the number one goal, followed by some targeted digital marketing strategies.

Web Design and Development

We quickly noticed that most competitors in the area did not have user-friendly websites. We set about creating a well-thought out design that not only adopted best UX/UI design principles, but one that also reflected the energy, passion, and expertise that Universal Bikes wanted to be known for. Whether customers are in search of a new bike, need repair services, or simply want to connect with the cycling community, we ensured their online experience is as enriching and engaging as visiting the shop in person.

SEO

After crafting an engaging design, we focused on creating content that would elevate the site's search engine rankings. Over time, Universal Bikes has ascended to become a top search result, proudly showcasing nearly 200 Google Reviews—a significant leap from the 30 reviews at the onset of our collaboration.

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